Tenso sent me an email they found my CD. They said the package had the wrong Tenso ID so they didn’t know who it belonged to.
First, I’ve never experienced any problems ordering from Japan until now. I ordered a new CD from Amazon Japan last month and had it shipped to my Tenso address. Amazon sent it with a tracking number and it was supposedly delivered to Tenso except Tenso said they never received it.
This made for a frustrating shopping experience. I knew one of the CDs was missing but I didn’t know which one. I never found out until I opened up the box. I thought the missing CD was one sent without tracking but I was wrong. I felt embarrassed too because I asked the merchant where the CD was and even gave them a bad Amazon rating.
I sent an email to Tenso asking what happened to my CD. They said they will look for it but I’m not too hopeful.
They were ordered from Amazon Japan and shipped by Tenso. There’s a mix of new and used CDs.
My package held in U.S. Customs finally arrives. It appears untouched. The packing slip was still sealed in its pouch. Looks like my package just sat there for 3 days without being inspected.
My CDs from Japan should have arrived 3 days ago. Instead, they’re sitting in U.S. Customs. I haven’t had this happen before. I called Customs at (877) 227-5511 today. They said my package can be held for 45 days. She said since it was CDs there shouldn’t be a problem. I asked what happens if I haven’t received them after 45 days. She said contact the U.S. Postal Service.
I searched the Internet and one Customs person said, “shipments just sit at the cargo location without being examined or inspected, especially air shipments.” So Customs people get off your lazy asses and do your job. Get off the Internet! Get off facebook! Stop reading this blog and clear my package!
If you’re serious about collecting Japanese music there’s only two things you need: an Amazon Japan account and your own Japanese address.
Amazon Japan is like any other online music store that sells Japanese music (i.e. CDJapan, YesAsia). You can create an account, order new CDs, and have them shipped to your door. Any of the other sites mentioned will do and are better for ordering in English. Amazon Japan does have an English site although parts of it are still in Japanese.
Why do I need a Japanese address?
Amazon Japan also sells discontinued (out-of-print) CDs through third parties. Sadly, they will not ship these items to the U.S. No problem. Tenso provides Japanese addresses and safely ships items to the U.S. Now you’re able to order rare CDs and save money on used items.
iTunes Japan is yet another source for new releases and out-of-print (OOP) music with the advantage of instant downloads. They may not have everything you need but I’ve seen their selection dramatically grow over the past couple years. iTunes Japan also requires a Japanese address. You’ll also need iTunes Japan cards available from JBOX or JAPAN CODES. (set up an iTunes Japan account)
Unless you understand Japanese you’ll have difficulty searching for artists and albums on the Web. Google Translate works with text and links. Google Translate is especially useful if you’re buying used CDs. Merchants list condition, imperfections, damage or missing items.
I purchased these CDs from Amazon Japan. I saved money by buying most of them used.