Tenso sent me an email they found my CD. They said the package had the wrong Tenso ID so they didn’t know who it belonged to.
First, I’ve never experienced any problems ordering from Japan until now. I ordered a new CD from Amazon Japan last month and had it shipped to my Tenso address. Amazon sent it with a tracking number and it was supposedly delivered to Tenso except Tenso said they never received it.
This made for a frustrating shopping experience. I knew one of the CDs was missing but I didn’t know which one. I never found out until I opened up the box. I thought the missing CD was one sent without tracking but I was wrong. I felt embarrassed too because I asked the merchant where the CD was and even gave them a bad Amazon rating.
I sent an email to Tenso asking what happened to my CD. They said they will look for it but I’m not too hopeful.